Support

Last updated: 23 September 2026

Need help with Game Magnet? Contact kundan.s.p.1599@gmail.com. Game Magnet is published by XCELAUDIT TECHNOLOGIES LLP on the Apple App Store (iOS) and by MOBIL80 SOLUTIONS AND SERVICES PRIVATE LIMITED on Google Play (Android).

Email support

Report a problem

Tell us your platform, app version if known, what you expected, what happened and the steps to reproduce it. For capture issues, include the source app (YouTube, Instagram, TikTok, Safari, Chrome) and a non-private example URL if you can. Screenshots can help, but remove private information first. Never send passwords, sign-in codes, private keys or payment-card details.

Sharing into the app

Use the system share sheet from YouTube, Instagram, TikTok, Safari or Chrome and choose Game Magnet. You need to be signed in with Google or Apple for Capture to open into your synced library. Requirements: iOS 15 or later, Android 7.0 (API 24) or later.

Library and notifications

Liked, saved and shelved games sync with your signed-in account. Pull down on Library to refresh. System notifications are sent through Firebase Cloud Messaging; turn them off in iOS or Android settings if you do not want them.

Purchases

Game Magnet does not currently sell an in-app product. If billing questions appear after a future purchase, use Apple’s refund process or Google Play’s refund process. Store rules and your applicable consumer rights govern refunds.

Display name and tag

You can set your display name and user tag in Profile. Avoid personal or sensitive information. To report an inappropriate name or tag, email us the tag. Do not send passwords or sign-in codes.

Privacy and account deletion

Read our privacy policy or use the account and data deletion page. You can make a deletion request without reinstalling Game Magnet. Our terms of service explain fair use and use of the app.

Game data

Games metadata is provided by IGDB.